Treasa

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Treasa is a concerned mother who recently faced significant challenges while trying to assist her daughter after a serious accident in the U.S. Following her daughter's spinal surgeries, Treasa encountered difficulties with Aer Lingus when attempting to rebook her daughter's flight back to Ireland. She highlighted the lack of support and responsiveness from the airline during a critical family crisis, contrasting it with the exemplary service from Delta Airlines. Her experience sheds light on the struggles customers face in navigating airline policies during emergencies.