Theodora Lau
Theodora Lau is a recognized expert in technology and innovation, particularly in the realm of artificial intelligence and its applications in finance and retail. As a key contributor to Mastercard's report on the future of shopping, she highlights the critical role of trust in the adoption of AI agents for consumer transactions. Lau predicts that by 2030, regulatory frameworks will emerge to govern the use of AI in shopping, ensuring accountability and transparency in how these technologies operate on behalf of consumers.
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Theodora Lau adds that trust will be essential for retailers and financial institutions in the future.
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