Silas Lacerda
business owner
Silas Lacerda is the owner of 11 cafes in São Paulo and has embraced technology by investing in service robots to alleviate staffing shortages while also implementing bonuses to attract and retain human employees in a competitive labor market.
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Brazil:
Silas Lacerda owns 11 cafes in São Paulo and has turned to technology to address staffing shortages.
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