Riccardo Saccone
Riccardo Saccone is the general secretary of the Slc Cgil, a prominent Italian trade union representing workers in the telecommunications and media sectors. He has been vocal in advocating for the protection of jobs at risk due to the rise of AI technologies, such as chatbots, in call centers, and is actively calling for collaborative efforts among stakeholders to develop strategies that ensure the workforce can transition to more complex roles.
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Italy:
Riccardo Saccone is the general secretary of Slc Cgil who highlights the need for professional requalification in call centers.
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