Florin Bâlcan
Florin Bâlcan is the country manager of Provident Financial Romania, where he addresses the challenges of digitalization in banking and customer service. He emphasizes the need for a balance between technological efficiency and maintaining human interaction, particularly for older generations who may struggle with rapid technological changes.
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Romania:
Florin Bâlcan is the country manager of Provident Financial Romania and discusses the challenges of digitalization for seniors.
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