Emmanuel Misago
Emmanuel Misago serves as the communication officer and spokesperson for the Agence de Régulation et de Contrôle des Télécommunications (ARCT) in Burundi. He has been actively addressing consumer complaints regarding deductions made by mobile service providers, particularly the Lumitel network, and emphasizes the importance of user awareness in avoiding unintentional subscriptions to value-added services.
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Burundi:
Emmanuel Misago, the communication officer and spokesperson for the Telecommunications Regulatory and Control Agency (ARCT), notes that the agency has always addressed this complaint.
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