Alisha Armstrong
Alisha Armstrong is the customer service general manager at Air New Zealand, who recently addressed an incident involving a customer left stranded in Brisbane due to a misunderstanding about kayak transport regulations. She expressed the airline's regret over the mistake and confirmed that they reached out to the affected customer to offer reimbursement and compensation for the inconvenience caused.
Global Media Ratings
Countries Mentioned
| Country | Mentions | Sentiment | Dominance | + Persistence | x Population | = Reach | x GDP (millions) | = Power |
|---|---|---|---|---|---|---|---|---|
| New Zealand | 1 | 6.00 | 0.08% | +0% | 4,822,233 | 3,930 | $210,000 | 171$ |
| Totals | 1 | 4,822,233 | 3,930 | $210,000 | 171$ |
Interactive World Map
Each country's color is based on "Mentions" from the table above.
Recent Mentions
New Zealand:
Air New Zealand general manager customer care Alisha Armstrong said Flight NZ448 had arrived 20 minutes behind schedule.
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New Zealand:
Customer care general manager Alisha Armstrong explained the responsibilities of third-party agents in notifying customers about flight changes.
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New Zealand:
Alisha Armstrong, Air NZ general manager for customers, said the airline had since contacted Newrick to apologise.
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New Zealand:
Alisha Armstrong, the customer service general manager of Air New Zealand, apologized for the incident.
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